1. Introduction
This training aims to teach participants the requirements and application of the ISO 9001:2015 standard. The training will cover the structure of the standard, key concepts, and practical examples of its implementation in organizations.
2. Training Objectives
Explaining the requirements of the ISO 9001:2015 standard.
Clarifying the changes and innovations in the latest version of the standard.
Understanding the clauses of the standard and their requirements.
Identifying the necessary steps for implementing the standard in organizations.
3. Target Audience
This training is designed for managers, engineers, internal auditors, and other professionals involved in quality management systems and those seeking to implement ISO 9001:2015.
4. Training Program
No. | Topic | Duration |
1 | Introduction: Training objectives and importance | 30 min |
2 | Structure and terminology of ISO 9001:2015 standard | 60 min |
3 | Fundamentals of the quality management system | 90 min |
4 | Clause 4: Context of the organization | 60 min |
5 | Clause 5: Leadership and employee involvement | 60 min |
6 | Clause 6: Planning | 90 min |
7 | Clause 7: Support (Resources) | 90 min |
8 | Clause 8: Operation | 90 min |
9 | Clause 9: Performance evaluation | 60 min |
10 | Clause 10: Improvement | 60 min |
11 | Practical exercise: Examples of standard implementation | 120 min |
12 | Training conclusion and assessment | 30 min |
TOTAL TRAINING DURATION: 3 DAYS (24 HOURS)
5. Training Delivery Method
The training consists of theoretical and practical sessions. The theoretical part will cover the standard’s requirements and explanations, while the practical part will involve group work and assignments based on real-world examples.
6. Assessment & Certification
At the end of the training, participants will be evaluated through a written exam and practical assignments. Those who successfully complete the training will receive a “Certification in ISO 9001:2015 Quality Management System.”
7. Additional Requirements
- Training language: Azerbaijani
- Number of participants: Minimum 6, maximum 10
- Training location: GLEISO Consulting Continuing Education Center