1. Introduction
This training aims to provide participants with knowledge of the ISO 19011:2018 standard requirements and the auditing process of management systems. The training covers audit planning, identification of nonconformities, evidence collection, audit documentation, and post-audit activities.
2. Training Objectives
Educating participants on the ISO 19011:2018 international standard.
Explaining the planning and execution process of internal audits.
Teaching methods for identifying nonconformities and collecting evidence.
Explaining the organization of audit documentation and post-audit activities.
3. Target Audience
This training is designed for:
- Professionals and managers involved in auditing management systems.
- Internal auditors and individuals participating in the audit process.
- Representatives of organizations aiming to enhance the effectiveness of their management systems.
4. Training Program
No. | Topic | Duration |
1 | Introduction: Training objectives and importance | 30 min |
2 | Overview of ISO 19011:2018 standard | 60 min |
3 | Audit principles and types | 90 min |
4 | Management of audit programs | 60 min |
5 | Planning and preparation of audit activities | 90 min |
6 | Conducting the audit process | 90 min |
7 | Identifying nonconformities and collecting evidence | 90 min |
8 | Audit documentation and report preparation | 60 min |
9 | Post-audit activities and follow-up | 60 min |
10 | Auditor competence and evaluation | 60 min |
11 | Practical exercise: Audit process simulation | 120 min |
12 | Training conclusion and assessment | 30 min |
TOTAL TRAINING DURATION: 3 DAYS (24 HOURS)
5. Training Delivery Method
The training consists of theoretical and practical sessions. The theoretical part includes explanations of standard requirements and audit process stages, while the practical part involves group work and real-life audit exercises.
6. Assessment & Certification
At the end of the training, participants will be evaluated through a written exam and practical assignments. Those who successfully complete the training will receive a “Certification in ISO 19011:2018 Auditing of Management Systems.”
7. Additional Requirements
- Training language: Azerbaijani
- Number of participants: Minimum 6, maximum 10
- Training location: Training center or a suitable venue designated by the client